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Customer feedback

Just some of the many comments we receive from our satisfied customers...

"We would like to say how pleasant it has been dealing with your staff. We were buying off the peg‚ as it were, we have not had that much contact but what there has been has always been efficient and courteous. We would particularly like to thank your site manager who has always been most helpful."

Dr & Mrs Rogers, Nelsons Court, Ross on Wye, Herefordshire

"Thank you for everything that you‚ve done, we really appreciate all your help. The house looks fantastic."

Mr & Mrs Hamilton, The Slade, Dursley, Gloucestershire

"I would like to express my thanks to your team that worked so hard in ensuring that the site at Blackwood was completed to such a high professional standard. I have lived in my new home for the past four months and am very happy with my decision to purchase a property from yourselves. I was extremely impressed with the professionalism of your staff. They were always more than happy to help with any queries that were raised by myself when I was about to move into my first home. I have absolutely no qualms about recommending you to friends, family and colleagues in the future."

Miss K. Lewis, Highfields, Blackwood, South Wales

"This is our first home together and we are delighted with it and having the choice of the internal specification makes it feel the house was built just as we wanted it and instantly made it our home."

Mr & Mrs Holland, Littledean, Gloucestershire

"We would like to express to everyone at K.W.Bell & Son our sincere thanks for the courteous and professional way we have been treated by all of your staff during the purchase of plot 3, The Burcott, Hereford. From our first meeting with your sales team, dealing with the surveyors on the costing, throughout the build, to the care shown to us by the site manager, we cannot find fault. We felt we would let you know what a credit your work force is to your company. We look forward to spending many happy years in our new home."

Mike & Keron Burgess, The Burcott, Hereford

"Our initial dealings with your show home staff were excellent and they did all they could to help us buy. There was no sales pressure at all and they were most helpful in every way. It was a pleasure to meet your sales negotiator and the excellent service was continued throughout the transaction. All correspondence was dealt with by return in an efficient manner. The only stress involved in the move was the fact that we had to move in with relatives until the house was completed. Once your site manager was aware of our situation he did all he could to expedite matters for us and was again very helpful and friendly."

Mr & Mrs Davies, Cinderford, Gloucestershire

"We have recently purchased a property on the Colliers Field Development and feel we ought to give you some feedback. We are very pleased with our new home, and your sales team couldn't do enough to help (both before and after completion). It seemed that nothing was too much trouble, even when solicitors further down the chain were being difficult. So thank you very much, we are very impressed with the K W Bell service."

Joanne & Daren Green, Cinderford, Gloucestershire

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